Technology Analyst II Desktop Support job - EDMONTON - Telus |
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| Technology Analyst II Desktop Support (Expired) |
| Telus |
| EDMONTON |
| Technology Analyst II - Desktop Support - (Job Number: SEC00641-12) 476674 Technology Analyst II - Desktop Support SEC00641-12 Position Overview: In collaboration with other members of the Client Technology Enablement (CTE) team, you will deliver superior customer service to internal TELUS team members within the framework of the CTE Service Centre model. Respond to and action problem tickets and service requests. Executing on face-to-face delivery tasks, you will demonstrate a consistently positive approach to challenging situations. Responsibilities: The primary responsibility is to identify, respond to and resolve both client problems and request ensuring a high level of system availability and client satisfaction. Maintain a Client Satisfaction rating of 97%. Team Collaboration: Participate in team collaboration to build new processes, and improve existing processes to save time, lower costs, and remove roadblocks. Position Overview: In collaboration with other members of the Client Technology Enablement (CTE) team, you will deliver superior customer service to internal TELUS team members within the framework of the CTE Service Centre model. Respond to and action problem ticke.... |
| Found at Telus on 2012-01-30 12:20:04 |
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