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Service Business Development Representative job - TORONTO - Mercedes Benz Canada



Service Business Development Representative (Expired)
Mercedes Benz Canada
TORONTO
Service Business Development Representative Location: Toronto Area Retail Group Job Code: BDCS-091-1011 # of openings: 1 Position Status: Permanent Weekly Shift: Variable Description Position Summary: Working out of our Thornhill retail location, the person in this position is responsible for responding to all inbound customer inquiries via telephone or email regarding the need to book service appointments. Outbound activities such as service experience follow-ups will also be aspects of the BDC Representative's responsibilities. Responsibilities: Accurately book detailed service appointments that maximize each retail service department's available hours to sell Make outbound calls to existing customers for service appointment configuration, after service follow-up and other special programs directed by the Service BDC Manager Achieve daily/weekly/monthly goals as established by the BDC manager Maintain current knowledge of all Service/Parts marketing initiatives and product offerings Ensure mobility needs for all service customers are fulfilled within established guidelines and available resources Capture and update customer contact information as per established guideline....
Found at Mercedes Benz Canada on 2012-02-06 12:34:15


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