Service Analyst job - SAINT JOHN - Irving Oil |
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| Service Analyst (Expired) |
| Irving Oil |
| SAINT JOHN |
| Job Title: Service Analyst City: Saint John State/Province: NB Description: Irving Oil is a regional refining and marketing company serving customers in Eastern Canada and New England. We offer challenging and rewarding employment opportunities throughout our company, and are always seeking committed and talented people to join our team. We are currently recruiting for a Service Analyst to join our Irving Oil Team Duties include (but are not limited to): ? Receives, monitors and fulfills IT service requests through phone, email, web or incident management tool ? Interacts with the end user to gather information or troubleshoot issues ? Resolves service issues through the use of standardized scripts and processes ? Escalates internally or to 3 rd party support as required ? Monitors open cases through inception to resolution ? Creates and contributes to knowledge management documentation ? Dispatches hardware, software and Field Service Technicians as required Requirements: ? Bachelors degree (preferably in Finance, Computer science, Business or related area) or ? Equivalent education, training and related discipline required. Number of Openings 1 Position Location: Saint John Bilin.... |
| Found at Irving Oil on 2012-02-08 12:14:16 |
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