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| Sales Leader (Expired) |
| Minacs |
| OSHAWA |
| Sales Leader Job ID: 671014 Category: Sales Status: Posted Date: 24-Jan-2012 Location: Oshawa, Ontario, Canada Send this job to a friend! Specific Requirements: This position provides Performance iniatives for front-line Call Center staff to achieve the client´s Sales targets while maintaining high standards of Customer Service. The Sales Leader oversees the activities of the Sales workforce including customer service, training, support and ongoing development of Performance Representatives, Customer Service Representatives, Web Agents and/or Escalation Specialists to meet client and corporate quality expectations. The role coordinates the direction, scheduling and orientation of Performance for all Representatives. Responsibilities: · Primary responsibilities involve communicating and establishing the client´s performance goals and advising front line sales staff of client advertising campaigns. · This role is responsible for suggesting script changes and operational adjustments based on response, take or contact rates. · The Sales Leader oversees and manages staffing requirements, appropriate Representative loading ratio, order transaction and man.... |
| Found at Minacs on 2012-01-25 03:09:19 |
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