Quality Assurance Analyst job - MISSISSAUGA - Sobeys |
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| Quality Assurance Analyst (Expired) |
| Sobeys |
| MISSISSAUGA |
| Quality Assurance Analyst Req # 16505 Location Office - Tech Ave 1680 Tech Avenue Unit #1 Mississauga, ON Career Group Corporate Careers Career Level Experienced (Non-Manager) Job Type Full Time Job Status Employee Willingness to Travel 0 - 10% Open Date 02/07/12 22:16:06 (EST) Close Date 02/21/12 Job Description Reporting to the Director of Quality Assurance, the ‘Quality Assurance Analyst' is responsible for ensuring our Quality Assurance Managers have the information to effectively meet our ‘Base Quality Program’. This is done through continuous assessment and providing key metrics to the team. Responsibilities include : Assist in the management and maintenance of ‘Quality Assurance’ data integrity within the ‘Product Information database’ - Focus. Provide information and feedback in bi-weekly status update meetings with Customer Care. Manage customer complaints. This includes follow up with vendors to resolve / or provide feedback to consumer concerns / inquiries. Management of the status updates of the weekly ‘Outstanding Complaint Summary’ matrix. Maintain and issue a monthly complaint summary - identifying ‘tre.... |
| Found at Sobeys on 2012-02-08 01:25:21 |
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