Operations Manager job - CALGARY - Inspired HR |
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| Operations Manager (Expired) |
| Inspired HR |
| CALGARY |
| Operations Manager Job Location: CA-AB-Calgary Posted Date: 1/21/2012 More information about this job: Overview : Our Company National Captioning Canada is a Canadian-based real-time closed caption service provider. We have been in business for over 20 years providing real-time closed captioning services to national and local television broadcasters across Canada. Primary Objective of Position To manage scheduling and real-time operations which facilitate the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. Responsibilities : Major Areas of Accountability Oversees daily activities of Scheduling Captionists, Supervisors and on-call shifts to maximize scheduling and real-time utilization of resources; analyzes and recommends part-time, flexible and full-time employee mix for the site. Interfaces with all stakeholders to ensure smooth -coordination of scheduling and maximization of schedule adherence; provides input on challenges, identifies needs and receives direction on real-time staffing increases or decreases. Ensures supervisors manage schedule adherence notifying and escalating within the site.... |
| Found at Inspired HR on 2012-01-22 03:00:29 |
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