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| Network Specialist (Expired) |
| Rogers |
| BRAMPTON |
| Network Specialist - (Job Number: 29364) 398271 Network Specialist 29364 Responsibilities: Responsible for providing Tier-2&3 support to all RBS services by interfacing directly with customers to expedite the resolution of network problems affecting our Enterprise customers Help-Desk functions such as receiving direct customer trouble reports, Network Surveillance via monitoring tools, Trouble Diagnostics and Trouble Resolution of Data, IP and RF components of the RBS Internet network The Network Specialist will conduct constant detection of all network components as per established RBS procedures and coordinate corrective action as required. Help Desk in iduals will use tools available to the RBS Help Desk in trouble sectionalization and document network problems, their resolution and perform appropriate follow-up actions Apply established escalation and notification procedures during problem resolution Provide assistance and technical support to other RBS initiatives and groups as required Work in a tight, highly-motivated team environment Responsibilities: Responsible for providing Tier-2&3 support to all RBS services by interfacing directly with customers to expedite the resol.... |
| Found at Rogers on 2012-01-16 19:09:03 |
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