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Manulife Securities - Bilingual Advisor Services Representative - 1200245 job - BURLINGTON - Manulife Financial



Manulife Securities - Bilingual Advisor Services Representative - 1200245 (Expired)
Manulife Financial
BURLINGTON
The Bilingual Advisor Services Representative is responsible for providing consistently high quality services in response to telephone, fax and email inquiries from Manulife Securities Financial Advisors and Assistants in both English and French. This includes providing information on accounts, policies and procedures, problem resolution and being accountable for ensuring problems or issues are brought to resolution in a timely manner. Manulife Securities is a leading national Canadian dealership with membership in both the Investment Industry Regulatory Organization of Canada (IIROC) and the Mutual Fund Dealers Association (MFDA). The dealership serves approximately 1,300 independent advisors, IIROC and MFDA, and over $19 Billion of assets under administration. Key accountabilities: Respond to incoming telephone calls, emails and faxes regarding account inquiries and problem resolution of client accounts in English and French Provide professional, accurate and friendly support to Financial Advisors, Assistants and internal staff, demonstrating a strong knowledge of the industry and internal policies and procedures Accept front line ownership of issues and liaise with internal depa....
Found at Manulife Financial on 2012-01-23 20:52:49


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