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| Inside Sales Manager (Expired) |
| MTS Allstream |
| MARKHAM |
| Inside Sales Manager RTH Number: 2012-0040 Location: Markham Functional Area: Sales Department: Sales Position Type: Permanent Full-Time Education Required: College Diploma Experience Required: 3 - 5 Years Relocation Provided: Accountability/Position Summary The Inside Sales Manager is accountable for leading, managing, coaching and the performance the Inside Sales Inbound / Outbound Loyalty Team. This position is responsible for managing all operational aspects of an inbound sales / call center centric team. Initiatives including capacity planning, operational execution, meeting / exceeding SLA ?s, sales performance, reporting and analysis training and development and communications. The Inside Sales Inbound Loyalty Team is responsible to maintain, to service and to support the existing base of off-net customers in the Small and Mid-Markets, NAVS, exiting Alliance Partner customer bases and CFIB Affinity Program. Key Responsibilities - Manages an Inbound Team of Inside Sales Representatives developing and implementing company and industry best practices. - Ongoing Capacity planning and staffing to ensure inbound SLA ?s (Service Level Agreements) are met / exceeded (i.e. ASA (Avera.... |
| Found at MTS Allstream on 2012-02-06 17:18:12 |
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