Customer Technical Advocate 200 job - MONTREAL - Alcatel Lucent |
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| Customer Technical Advocate 200 (Expired) |
| Alcatel Lucent |
| MONTREAL |
| Customer Technical Advocate - 200 - (Job Number: 11000001WE) 413300 Customer Technical Advocate - 200 11000001WE With operations in 130 countries, Alcatel-Lucent is the first truly global communications solutions provider, offering the most complete end-to-end portfolio of solutions and services in the industry. Our passionate and experienced team converts challenges into opportunities in the areas of third-generation mobile networking, metro optical and packet, circuit-to-packet, broadband access, advanced network and professional services, and next-generation operations support systems. The Customer Technical Advocate (CTA) is a highly skilled professional with extensive customer and technical issue management experience, operating at multiple levels within both the customer and ALU organizations. The CTA is responsible for managing customer concerns with ALU product quality and outage restoral. The CTA is the customer's primary contact for post-project support. The CTA also drives the internal ALU support/Development organizations to meet/exceed customer SLAs. Team with ALU Account Teams, Program Managers, and other Customer Technical Advocates to understand and facilitate .... |
| Found at Alcatel Lucent on 2012-02-01 14:35:21 |
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