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Customer Service Technical Support Specialist job - LACHINE - Procom



Customer Service Technical Support Specialist (Expired)
Procom
LACHINE
Customer Service Technical Support Specialist Location: Lachine Job Number: 160140 Job Terms: Permanent Job Description Customer Service Technical Support Specialist A/V Location:Lachine Our client develops high-end audio systems for discerning audiophiles world-wide. Based in Lachine Quebec , an opportunity to join the Support Team exists for a Technical Support Specialist with consumer electronics audio / video systems knowledge. Working within a team this demanding role will involve troubleshooting and support over email or telephone. Efficient and complete customer satisfaction is the main goal. Minimum requirements: 4 years experience in a technical support role. An electronics, quality, information technology or other relevant degree or experience. Specific required skills are: A good technical understanding of complex, modern audio / video home theatre system setups. Good organisational skills. Excellent spoken and written communication skills in English. Good troubleshooting skills Job tasks: North America : As a second level support person he/she will answer technical support questions relating to all aspects of the systems. Worldwide: Collect system problem details, prepa....
Found at Procom on 2012-01-26 02:36:13


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