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| Customer Service Representative (Expired) |
| Manulife |
| MONTREAL |
| Customer Service Representative - (Job Number: 1200368) 526678 Customer Service Representative 1200368 Manulife Financial's Group Savings and Retirement Solutions is a leading provider of group pensions to businesses across Canada. Our plans include Registered Retirement Savings, Defined Contribution, Registered Pension, Deferred Profit Sharing, and Employee Share Ownership. This is a full time opportunity and the ideal candidate must be available to work between the hours of 8:00 a.m. to 8:00 p.m. Responsibilities: Provide quality service to our clients, plan members, handling transactional processing, telephone and email inquiries, with regards to group retirement or share ownership plans. Ensuring client's expectations are met, resolving issues quickly, and being proactive with client needs and requirements. Recognize and devote special attention to endangered/pampered cases Provide additional on the job support to team members as required, including quality control within the team Contribute to work systems improvement of the department by identifying barriers and providing input to solutions Identify trends and patterns of client issues or work systems, initiate impro.... |
| Found at Manulife on 2012-02-03 18:33:57 |
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