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| Customer Service Representative (French Bilingual) (Expired) |
| Minacs |
| WINDSOR |
| Customer Service Representative (French Bilingual) Job ID: 671911 Category: Customer Service Status: Posted Date: 03-Feb-2012 Location: Windsor, Ontario, Canada Send this job to a friend! The Universal Consumer Relations Representative will provide exclusive “one touch” consumer interface with vehicle owners, receiving inbound calls relating to service campaigns, vehicle recalls, component coverage inquiries, warranty or extended service contracts, and dealer or regional assistance issues, following a call from file initiation to conclusion. Representatives deal with a wide range of call activity ranging from informational requests to advising and acting on requests for reimbursements and/or warranty cancellations. Coding and data accuracy are crucial elements to this role. Responsibilities: · Take calls from vehicle owners regarding service campaigns, requests for reimbursement, vehicle recalls, component coverage inquiries, warranty or extended service contracts and dealer or regional assistance issues. · Calls seeking cancellation of service contracts require submission for either cancellation or refund. · Contact various internal departments on .... |
| Found at Minacs on 2012-02-03 15:07:25 |
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