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| Customer Service (Retentions Agents) (Expired) |
| Kelly Services |
| CAMBRIDGE |
| Customer Service (Retentions Agents) Our client, located in Cambridge, is seeking Customer Service Representatives for their Retentions Department. In this role you will be securing their customers who are at the risk of ending their relationship with the customer. If you are analytical, detail oriented, and enjoy solving problems both imaginatively and resourcefully; this position may be right for you! This is a 1 year contract position. Primary responsibilities: Have the ability to positively influence and save customers who are at the risk of canceling their services; Building relationships and loyalty with customers through friendly, efficient and high-quality customer service Being able to handle and diffuse irate customers; Identifying and introducing opportunities to customers to allow them to benefit from our customers products and services, based on their needs and interest Complete accurate transactions with a sense of urgency and an eye for detail; Take appropriate action to efficiently resolve issues; Take accountability to solve issues from beginning to end; Receive and incorporate feedback to improve personal and business performance; Commit to being there for our cus.... |
| Found at Kelly Services on 2012-01-31 21:18:42 |
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[PDF] Clinical Assistant - EDMONTON, AB
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[PDF] Coquitlam - Service Advisor - COQUITLAM, BC
service customers and internal
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See product...Service Advisor
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