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| Customer Relationship Associate (Expired) |
| Sears Canada |
| POINTE-CLAIRE |
| Date Posted: Jan 19, 2012 Contact E-mail: Unit Name: Hours of Work: [ie. 37.5 hrs, 30 hrs, 40 hrs, etc] Channel/Dept: Reports to: Customer Relationship Lead Duration of Posting: 5 Days (Default, can be changed) Sears Off Mall Sales Channel brings a wide selection of merchandise and services to where people live through varied Off Mall formats including Home Stores, Dealer Stores and Outlet Stores. Are you a team player who is passionate about creating the best possible shopping experience for our customers? This position is primarily responsible for performing customer relationship activities in the Home store as directed by the Customer Relationship Lead. This includes: • receiving customers as the first point of contact in the Sears Home store; • participating in various customer contact and customer relationship activities (e.g., directing customers to Sales Associates, lead management and follow up, product knowledge, etc); • coordinating lead distribution to the Commission Sales teams. • investigating customer service issues in accordance with established processes and standards. As a Customer Relationship Associate, you will work with the Customer Re.... |
| Found at Sears Canada on 2012-01-19 20:46:46 |
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