Customer Care Consultant Rogers Feb 27 job - BURNABY - Rogers |
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| Customer Care Consultant Rogers Feb 27 (Expired) |
| Rogers |
| BURNABY |
| Customer Care Consultant- Rogers- Feb 27 - (Job Number: 29128) 395771 Customer Care Consultant- Rogers- Feb 27 29128 Rogers in Metrotown, Burnaby is now recruiting for permanent, full time applicants to join our Retention department commencing February 27th. In this role you will support our Wireless line of business. If you are analytical, possess strong negotiation skills are details oriented and enjoy creative problem solving then please read on and consider a career with us today Primary responsibilities: Strong negotiation and communication in an effort to maintain customer loyalty Effectively diffuse irate customers Connect and build rapport with a variety of customers and their changing needs Right size customers based on their in idual needs by promoting appropriate products and services as required Collect information relevant to the problem, ascertain the root cause of cancellation and be able to identify and develop a practical resolution Keep abreast of a competitive marketplace to ensure you are offering customers creative solutions to their changing needs Take ownership and accountability in educating and resolving the customer's service concerns to their satisfa.... |
| Found at Rogers on 2012-02-01 18:33:01 |
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