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| Conseiller Relations avec la clientle (Expired) |
| CGI |
| MONTREAL |
| Conseiller Relations avec la client?le Share | Category: Corporate Functions / Administration City: Montr?al, Quebec, Canada Position ID: J0212-0023 - Permanent Full Time Posting Date: February 01, 2012 Posting Expiry Date: March 31, 2012 Position Description: (Rec : MJM # 00950-0613) Relevant du chef de service du secteur Relations avec la client?le (RAC) de l?unit? d?affaires Centre de services de paie, le candidat agira ? titre de conseiller pour le client. PRINCIPALES RESPONSABILIT?S - Assurer la prise en charge des plaintes et r?clamations de la client?le du Centre de services de paie; - Agir ? titre d?intervenant principal dans les communications avec la client?le pour la r?solution des insatisfactions et r?clamations, en respectant les diverses politiques et proc?dures de l?entreprise; - Effectuer des t?ches minutieuses de compilation et d?analyse de donn?es; - Participer ? des mandats ou projets directement li?s ? la mission du secteur Relations avec la client?le (RAC); - Participer ? l laboration et la mise en place de mesures visant ? am?liorer la qualit? des services offerts; - Assurer la rel?ve au poste de recherche de r?partition et de livraison des paies. EXIGENCES - .... |
| Found at CGI on 2012-02-01 15:48:11 |
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