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| Business Banking Officer (Expired) |
| HSBC Canada |
| BURNABY |
| Business Banking Officer - (Job Number: 00001PPN)''102745','https://hsbc.taleo.net/careersection/jobdetail.ftl?job=102745&lang=en','Business Banking Officer''Business Banking Officer','00001PPN',' Position Summary: & HSBC Business Centre is looking for Business Banking Officers to provide superior customer service to inbound calls from all lines of CMB business clients (Business Banking, Mid Market & Commercial Real Estate) with an efficient, accurate, professional and courteous manner. This role also acts as a deputy Team Leader help manage a team of Business Banking Specialists during certain shifts. The successful incumbents will be focused on: Managing requests at time of contact within established timelines. Assisting peers with more difficult calls and answering procedural/policy questions. Providing first-level escalation assistance with customer complaints. & This is an exciting opportunity to join a dynamic team. HSBC Business Center is open Monday to Friday 5:30am-8pm PST and is located in a state of the art LEED Green building. & Duties and Responsibilities:& Provide on-the-job coaching and assistance to team members Answer first-level escalations and complaints Assist i.... |
| Found at HSBC Canada on 2012-01-19 20:05:02 |
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[PDF] INFORMATION TECHNOLOGY PROFESSIONAL II, GRADE 11 Competition #214 Applications and Technology - BURNABY, BC
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Invites applications for the following position (s):
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