Bilingual Query Analyst job - CANADA - Yellow Pages Group |
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| Bilingual Query Analyst (Expired) |
| Yellow Pages Group |
| CANADA |
| Bilingual Query Analyst - (Job Number: 005050) 87942 Bilingual Query Analyst 005050 The bilingual query analyst is responsible for minimizing queries sent to sales by analyzing sales contracts and/or advertising layouts to resolve queries initiated within Creative Services. This position initiates queries to sales when resolution cannot be obtained through internal investigation and provides appropriate resolution instruction on on-line system, placing ad layout and contracts into the managed paperless workflow. The bilingual query analyst is also responsible for analying returned queries to ensure accuracy and completeness of resolution prior to returning AR into the paperless workflow. Key Responsibilities: Efficient receipt and action of queries generated within AMPS from Graphics Services groups to ensure that production, business and quality standards are met. Analysis, investigation and timely resolution of queries either by their own knowledge of the business processes and policies or by effective communication to Sales translating the query for their resolution. May influence the department with resolution for the queries. May train sales on certain aspects to reduce queri.... |
| Found at Yellow Pages Group on 2012-01-13 17:58:50 |
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