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| Assistant Front Office Manager (Expired) |
| Delta Hotels and Resorts |
| TORONTO |
| Assistant Front Office Manager Delta Chelsea [CHE] Location: Toronto, Ontario Posted On: January 10, 2012 Closing Date: January 31, 2012 Apply RESPONSIBILITIES: Supporting company and hotel policies and procedures in including the promoting and participation in EOS, Health and Safety, and customer service initiatives Participating in scheduling, supervision and training for the Front Office including performance development and reviews Ability to work effectively in large management team with shared responsibilities Ensure service standards are met and exceeded i.e. Rooming the guest, anticipation of guest needs, up selling, cross-selling Liaison with key departments (Housekeeping, Guest Services, Reservations) to ensure smooth sense of arrival and departure. Participating in interviewing, recruitment of new team members Knowledgeable on emergency procedures (Crisis Management manual) and general crisis situation procedures Actively seeking feedback and following up on Guests comments Ability to work a variety of shifts, including evenings, week-ends and holidays QUALIFICATIONS: Solid knowledge of Front Office Procedures Knowledge of Opera, Word, Excel an asset Minimum of two years.... |
| Found at Delta Hotels and Resorts on 2012-01-25 02:13:32 |
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